他是暴风城军队在艾尔文森林势力的领导者。他非常担心北部的狗头人以及西部的豺狼人和盗贼。 He wants to know just how far they have spread over the land and asks adventurers to help him with related tasks. When Remy "Two Times" warned him of the murloc danger in the east of Elwynn, he was not convinced that they are a real danger. He realized its importance when Guard Thomas reported him the deaths of Rolf Hartford and Malakai Stone.
When the Emerald Nightmare attacked Azeroth, Dughan and the rest of the town of Goldshire had their minds trapped in the Nightmare. He dreamt about being on a mission against kobolds in Jasperlode Mine with Zaldimar Wefhellt where he failed his men and himself.
Once, Dughan stopped the fight between a traveler and Mardigan. He brought Mardigan to his father, Karlain, and warned him that if it happens once more, the boy will end up in the Stockade. A week later, when Karlain returned from Theocritus's mission, the mage returned to damaged house and Dughan told him that Mardigan is a fugitive wanted for murder of the traveled he fought earlier. As he was leaving, Dughan told the mage that he better not hide his son as he can no longer protect him.
Since the Cataclysm, he provides transportation horses for new adventurers. Upon hearing about Hogger's capture, he wasn't very satisfied, exclaiming: "He did WHAT? Great, we now have a bloodthirsty beast and his army of gnolls right beneath the streets of Stormwind. What an improvement. I feel safer already."
In the RPG
- Quest:Report to Goldshire
- Quest:Further Concerns
- Quest:A Fishy Peril
- Quest:The Fargodeep Mine
- Quest:The Jasperlode Mine
- Quest:Westbrook Garrison Needs Help!
- Quest:Wanted: "Hogger"
- Quest:Hero's Call: Westfall!
- Quest:Report to Gryan Stoutmantle
- Quest:Deliver Thomas' Report
- Quest:The Collector
- Dead-Tooth Jack once disguised as Dughan.